Portfolio
eLearning Development
Community Engagement Strategy
This animated video was created for an eLearning interactive to help animal control officers engage more effectively with residents in the community. This project was in partnership with Best Friends Animal Society, a non-profit organization working with local animal shelters to create compassionate no-kill communities.
Created in Vyond
Sending a Package Overseas
This eLearning course was developed to help people successfully ship packages internationally from the United States.
Created with Articulate Rise 360
Community Engagement Strategies
This microlearning was created for Best Friends Animal Society, a non-profit organization working with local animal shelters and animal control officers to create compassionate no-kill communities.
Created in Articulate Storyline 360 and Vyond
Work Effectively From Home
This scenario-based eLearning course was developed to provide training for an organization's fully remote team.
Created in Articulate Storyline 360
Icebreaker Question Generator
This interactive question generator was created to provide a fun icebreaker for any virtual team meeting.
Created in Articulate Storyline 360
Scripting & Storyboarding
WorkingEffectivelyFromHome_Storyboard.pdfWork Effectively From Home
This storyboard was created in the early stages of designing a mini course called "Work Effectively From Home" for employees on a remote team who recently transitioned to working from home.
Created in Google Suite
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Job Aids & Infographics
Work effectively from home Tips.pdfTips for Working Effectively From Home
Infographic created in Canva
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Set up an Ergonomic Workspace (1).pdfSet up an Ergonomic Workspace
Job Aid created in Canva
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Instructor-Led Training
Active Listening for Customer Support
This Facilitator Guide for an Instructor-Led Training course was created for a fictional company's onboarding program. Their business goal is to improve the company’s customer service department as there was negative attention impacting business revenue. The training focuses on active listening skills when communicating with customers face-to-face, as well as on the phone and in email correspondence.
Designed and created in PowerPoint